Alvarra Health and Wellbeing main logo

ALVARRA HEALTH AND WELLBEING

Resources PAGE

Our Resources page brings together practical tools, helpful guides and trusted information to support participants, families, practitioners and Support Coordinators. Here, you’ll find easy-to-read fact sheets, templates, PBS information, NDIS links, and useful documents designed to make navigating support clearer and more empowering.

In addition to downloadable tools, each month our practitioners and therapists publish a new article, tip sheet or research-informed piece on key topics within Positive Behaviour Support, therapeutic wellbeing, emotional regulation, family support and disability practice. This page will continue to grow with fresh, relevant information you can rely on.

Below, you’ll find quick links to make a referral, download our service guide, and access essential documents to help you get started with Alvarra. These tools support smooth onboarding, clear communication and easy access to information; whether you’re a participant, family member, Support Coordinator or practitioner.

Make a Referral
Download Our Services Guide
Advocate Information Sheet

NDIS resources & legislation

Understanding the NDIS framework is essential for providers, practitioners, families and Support Coordinators. To make this easier, we’ve gathered the most important legislation, guides, resources and compliance documents in one place.

These resources help clarify your responsibilities under the NDIS, support ethical and safe practice, and ensure services are aligned with national quality and safeguarding requirements. Whether you’re looking for pricing information, behaviour support guidelines or resources for participants, capability frameworks, or legislation relating to restrictive practices, you’ll find the key links below.

These resources are especially valuable for Behaviour Support Practitioners, Support Coordinators, and anyone seeking a stronger understanding of how the NDIS operates within behavioural, therapeutic and disability support settings.

NDIS Price Guide (2025-2026)
NDIS Practice Standards
NDIS Code of Conduct
NDIS Act 2013
NDIS PBS Information
NDIS How to Develop PBSPS
NDIS Capability Framework
NDIS Self-Assessment Tools
Disability Services Act 2006 (QLD)
Restrictive Practices Behaviour Support Rules 2018

Alvarra Articles

Our Alvarra Articles section is where we’ll share meaningful insights, evidence-informed guidance, and practical tools written by our Behaviour Support Practitioners, wellbeing specialists, and therapists. Each month, we’ll publish a new article exploring key topics such as emotional regulation, behaviours of concern, family support, neuroaffirming practice, sensory needs, capacity building, and ethical behaviour support.

This space is currently a work in progress as we prepare high-quality content that is helpful, easy to understand, and grounded in real lived experience and best-practice approaches.

Check back soon for thoughtful articles, practical strategies, and professional reflections designed to support participants, families, Support Coordinators, and practitioners across the sector.

Community nursing support delivered with dignity and clinical care
NDIS Positive Behaviour Support focused on emotional regulation and safety
Disability support services office for positive behaviour support

Australia-Wide Helplines, Resources & Support Contacts

Emergency Services (Police, Fire, Ambulance) – Immediate danger or life-threatening situations.
📞 000

Lifeline – 24/7 crisis support, suicide prevention.
📞 13 11 14
🌐https://www.lifeline.org.au/

Suicide Call Back Service – Phone & online counselling for those at risk, carers, & bereaved.
📞 1300 659 467
🌐https://www.suicidecallbackservice.org.au/

13YARN (for Aboriginal & Torres Strait Islander peoples) – 24/7 crisis support by Aboriginal counsellors.
📞 13 92 76

Beyond Blue – Support for anxiety, depression & general mental health.
📞 1300 22 4636
🌐https://www.beyondblue.org.au/

Kids Helpline (ages 5–25) – 24/7 counselling for children & young people
📞 1800 55 1800

Headspace (12–25 youth mental health) – Phone support & local centre finder.
🌐 headspace.org.au

MensLine Australia – Counselling for men’s mental health, relationships, emotional wellbeing.
📞 1300 78 99 78
🌐https://mensline.org.au/ 

SANE Australia – Complex mental health support for individuals & carers.
📞 1800 187 263
🌐https://www.sane.org/

QLife (LGBTQIA+) – LGBTQIA+ peer support, 3pm–midnight.
📞 1800 184 527
🌐https://qlife.org.au/

Parentline (each state has its own, these are the main contacts):

Carer Gateway- Support for carers, counselling, coaching, respite.
📞 1800 422 737

National Disability Insurance Scheme (NDIS)
📞 1800 800 110
🌐 https://ndiscommission.gov.au

1800RESPECT – 24/7 support for sexual assault, domestic & family violence.
📞 1800 737 732
🌐https://www.1800respect.org.au

MensLine – Family Violence Support – Support for men using or experiencing family violence
📞 1300 78 99 78
🌐https://mensline.org.au

Women’s Legal Service (Australia-wide directory)
🌐 wlsa.org.au

WithRespect (VIC-based but offers national resources) – For LGBTQIA+ individuals experiencing family, intimate partner or sexual violence.
📞 1800 542 847
🌐https://withrespect.org.au

Kids Helpline – (child safety & wellbeing support)
📞 1800 55 1800
🌐https://kidshelpline.com.au

DVConnect (Women’s Line) –24/7 crisis counselling, referral to shelters, safety planning, and emergency transport.
📞 1800 811 811
🌐https://www.dvconnect.org/womensline

Immigrant Women’s Support Service (IWSS – Brisbane) – Support for women from CALD backgrounds experiencing DV or sexual violence.
📞 (07) 3846 3490
🌐https://iwss.org.au

NSW Domestic Violence Line –24/7 crisis counselling, shelter referrals, police liaison.
📞 1800 65 64 63
🌐https://www.dcj.nsw.gov.au/dfv/nsw-domestic-violence-line.html

Victoria (VIC) – Safe Steps Family Violence Response Centre – 24/7 crisis support, shelter placement, court support.
📞 1800 015 188
🌐https://www.safesteps.org.au

WIRE Women’s Support Line (VIC) – Emotional support & referrals (not 24/7).
📞 1300 134 130
🌐 https://www.wire.org.au

Western Australia (WA) – Women’s Domestic Violence Helpline – Support, crisis accommodation, safety planning.
📞 1800 007 339
🌐https://www.wa.gov.au/service/community-services/community-support/womens-domestic-violence-helpline 

South Australia (SA) – Domestic Violence Crisis Line (SA)
📞 1800 800 098

Tasmania (TAS) –Family Violence Counselling and Support Service (FVCSS)
📞 1800 608 122
🌐 https://www.safeathome.tas.gov.au/services

Northern Territory (NT) – Domestic Violence Crisis Service (DVCS NT)
📞 1800 737 732 (redirects to 1800RESPECT)
Shelters are accessed via police or DVCS referral.

Australian Capital Territory (ACT) – Domestic Violence Crisis Service (DVCS ACT) – 24/7 crisis intervention & advocacy.
📞 (02) 6280 0900
🌐 https://dvcs.org.au 

Disability Gateway – Information, advocacy & disability supports.
📞 1800 643 787

NDIS Quality & Safeguards Commission – Complaints, concerns, reportable incidents, restrictive practice queries.
📞 1800 035 544

IDEAS Disability Information – National support for disability information & services.
📞 1800 029 904

IDEAS Disability Information (National Service) – Provides national information, referrals, and advocacy contacts.
🌐 https://ideas.org.au

Disability Advocacy Network Australia (DANA) – A peak body supporting independent disability advocacy organisations nationwide.
🌐 https://dana.org.au/

People With Disability Australia (PWDA) – National disability rights and advocacy organisation.
🌐 https://pwd.org.au

Queensland Advocacy for Inclusion (QAI) – Systemic and individual advocacy for people with disability.
🌐 https://qai.org.au

ADA Australia (Aged & Disability Advocates) – Advocacy for older people, people in aged care, and people with disability.
🌐 https://adaaustralia.com.au

Youth Advocacy Centre (YAC) – Advocacy for young people (10–18) involved in justice, mental health, or care systems.
🌐 https://yac.net.au

Intellectual Disability Rights Service (IDRS) – Legal and advocacy support.
🌐 https://idrs.org.au

HealthDirect – 24/7 nurse advice, health information
📞 1800 022 222

13HEALTH (QLD only)
📞 13 43 25 84

National Alcohol & Other Drugs Hotline
📞 1800 250 015

Family Drug Support
📞 1300 368 186
🌐https://fds.org.au/

Homelessness Australia – State Hotlines:

Salvos Assistance Line
📞 1300 371 288

St Vincent de Paul Support Services
🌐 vinnies.org.au (state-based numbers)